Many of the main provisions of the Act came into force in February 2010. To request a copy of your card agreement: If you are already a cardholder, please register, navigate via the services link in the credit card services menu and request a copy of your card agreement. Credit card agreements and price information tables are available in PDF format. To view Portable Document Format (PDF) files, download a free Acrobat reader from Adobe. Find an agreement: on this page you will find the tables of card agreements and price information for the new consumer credit cards that we have recently proposed. These card agreements are arranged alphabetically and can also be sorted by card family. We forward your issue to your credit card company, give you a tracking number, and keep you informed of the status of your complaint. Here you will find instructions, your rights with regard to your creditworthiness and credit card protection.. . . .